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Monday, 13 July 2020 15:29

COVID-19

Please note, in line with Government Guidelines, the properties listed on our website;

  • are not accepting any new bookings for properties in England, Northern Ireland or Republic of Ireland starting on or before 3rd July 2020.
  • are not accepting any new bookings for properties in Wales starting on or before 12th July 2020.
  • are not accepting any new bookings for properties in Scotland starting on or before 2nd July 2020.

The following guideance has been taken from https://www.gov.uk/guidance/covid-19-advice-for-accommodation-providers

Guidance on guests self-isolating as required by law

Certain individuals travelling from overseas will be required by law to self-isolate for a period of 14 days. Businesses providing holiday accommodation can provide rooms to those required to self-isolate. Accommodation for these purposes should adhere to the same guidelines as for other permitted stays, including on social distancing and cleaning.

People staying in accommodation that have symptoms of coronavirus (COVID-19)

If a guest is displaying signs of the coronavirus (COVID-19) virus while staying in overnight accommodation for a permitted reason, they should inform the accommodation provider, immediately self-isolate where they are to minimise any risk of transmission, and request a test. If they are confirmed to have coronavirus (COVID-19), they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority.

The accommodation provider and guest should discuss next steps as soon as possible. If the guest is unable to return home, the accommodation provider and guest should discuss meal and laundry provision, and accommodation providers should consider whether symptomatic guests should clean their own rooms and strip their own beds.

Unless otherwise provided for in the contractual terms of the booking, the guest will be expected to pay the costs of an extended stay in all but exceptional circumstances. Exceptional circumstances may include but are not limited to where the accommodation provider has failed to follow government guidance to create a covid-secure environment.

There will be some types of accommodation where self-isolation would not be possible, for example if there are shared washing facilities or if the risk to the host, owner or staff cannot be mitigated. In these cases, guests should make arrangements to travel home as safely as possible, whilst minimising risk to others.

Accommodation providers should consider how best to inform guests about their policy for Covid-symptomatic guests, for example during the booking or check-in process.

Guests should follow government {guidance on dealing with possible or confirmed coronavirus (COVID-19) infection](https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection). Once the guest (and if appropriate their family) has finished the required self-isolation period and is no longer symptomatic, they should return to their main residence and continue to follow the government guidance on self-isolation, household isolation and social distancing.

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